Terms of service

Privacy Policy

This Privacy Policy outlines how Metal Furniture ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit or make a purchase from metalfurniture.pk or otherwise engage with our services (collectively, the "Services"). "You" and "your" refer to users of our Services, including customers, site visitors, or other individuals whose data we may collect.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will revise the "Last updated" date accordingly and post the updated policy on our Site.

2. Information We Collect

a. Information You Provide Directly
We collect personal information you provide to us, such as:

  • Contact details (name, address, phone number, email)
  • Order details (billing and shipping addresses, payment confirmation)
  • Account details (username, password, security questions)
  • Communications with customer support

b. Information Collected Automatically ("Usage Data")
This includes technical and usage details such as:

  • Device, browser, and network information
  • IP address
  • Interaction data via cookies, pixels, and similar technologies

c. Information from Third Parties
We may also receive information from:

  • Service providers (e.g., payment processors, analytics, hosting)
  • Marketing or order fulfillment partners

3. How We Use Your Information

We use your personal information to:

  • Process and manage orders and user accounts
  • Communicate about purchases, returns, and support
  • Send marketing communications (with your consent)
  • Enhance security and prevent fraud
  • Analyze and improve our Site and Services

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences via your browser settings, though disabling cookies may impact certain functionalities.

5. Sharing Your Information

We may share your information with:

  • Trusted service providers and vendors
  • Marketing and business affiliates
  • Members of our corporate group
  • Legal authorities or during business transfers, as required

6. User-Generated Content

Any reviews or comments you submit may be publicly visible. We are not responsible for how others may use this information.

7. Links to Third-Party Websites

Our Site may include links to other websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect data from minors.

9. Data Security and Retention

We implement reasonable safeguards to protect your information but cannot guarantee absolute security. Personal information is retained as long as necessary to fulfill our Services and comply with legal obligations.

10. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Lodge complaints with a data protection authority

To exercise these rights, please contact us.

11. Contact Us

For questions or to exercise your rights, reach out to us at:

Email: metalfurniture.pk@gmail.com
Phone: 0337-7773242
Address: 38, Block A2, China Scheme, Lahore 54920, Pakistan