Privacy policy

This Privacy Policy describes how Metal Furniture (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from metalfurniture.pk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. This information may be used to communicate with you, provide and improve our Services, fulfill orders, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

What Personal Information We Collect

Information We Collect Directly from You may include:

  • Contact details (name, address, phone number, email)
  • Order details (billing/shipping addresses, payment confirmation)
  • Account information (username, password, security questions)
  • Customer support communications

Information We Collect Automatically ("Usage Data") may include:

  • Device, browser, and network details
  • IP address
  • Interactions with the Site using cookies, pixels, etc.

Information We Obtain from Third Parties:

  • Service providers (e.g., hosting, analytics, payment processors)
  • Third parties for marketing and order fulfillment

How We Use Your Personal Information

  • Provide and manage your orders and accounts
  • Communicate about transactions, returns, and support
  • Send marketing and promotional materials
  • Enhance security and detect fraud
  • Improve the Site and user experience

Cookies

We use cookies and similar technologies to improve our Site and Services. You can modify your browser settings to manage cookies, but this may impact functionality.

How We Disclose Personal Information

We may share your information with:

  • Service providers and vendors
  • Marketing and business partners
  • Affiliates within our corporate group
  • As required by law or in connection with a business transfer

User Generated Content

If you submit reviews or comments on our Site, they may be publicly viewable. We are not responsible for how others use this information.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Data

Our Services are not intended for children. We do not knowingly collect information from children under the age of 16.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee complete security. We retain personal information as long as necessary to provide our Services and fulfill legal requirements.

Your Rights

Depending on your location, you may have rights to:

  • Access or correct personal data
  • Delete your data
  • Restrict or object to processing
  • Withdraw consent
  • File complaints with authorities

You may contact us to exercise these rights.

Contact

If you have questions or wish to exercise your rights, contact us at:

Email: metalfurniture.pk@gmail.com
Phone: 0337-7773242
Address: 38, Block A2 China Scheme, Lahore 54920 Pakistan